Publishers Description:
SupportSmith is an integrated platform that provides Remote Assistance and Remote Access to another desktop, establishing secure SSH/2 AES 256-bit encrypted connections between computers, through NATs, firewalls and proxies.
SupportSmith offers a suite of support tools to allow for the best interaction with the client and internal users, such as chat, file transfer and remote control. SupportSmith also complements the functionality of the most popular remote control and access solutions, such as MS Remote Desktop and VNC (RealVNC, UltraVNC, TightVNC), allowing them to quickly and safely establish a connection between computers. This will save consultants, system administrators and technical support providers time and money in training and development.
SupportSmith gives you:
* Remote Desktop control
* Remote Desktop sharing
* Remote Presentation facility
* Live Customer Support
* File Transfer
* Chat
It also:
* enhances Microsoft Remote Desktop, Microsoft Remote Assistance and VNC software.
* doesn't require network configurations.
* provides unparalleled security.
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